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About The Healthcare Partnership

We work with healthcare organisations to optimise opportunities and engagement levels with customers.

Delivering specialised telemarketing for the healthcare industry
Delivering specialised telemarketing for the healthcare industry

The Healthcare Partnership are a team of highly experienced sales and marketing professionals specialising in the Pharmaceutical, Medical Devices and Medical Technology sectors, working with healthcare companies to ensure the realisation of their commercial ambitions.

Our track record includes working with Pharmaceutical, Medical Devices, Biotechnology and Medical Technology companies who have all engaged us to create agile, tailored solutions that align perfectly with their needs and objectives.

Industry specialist telemarketing and tele-research services are our main areas of focus and expertise. We have traded successfully in the field of healthcare telemarketing and tele-research (including sales lead generation) since 2009 and are growing our suite of digital communication offerings to achieve maximum commercial impact for our clients.

The Healthcare Partnership will ensure that the promotion of your solution is continuously reviewed and that our services are always tailored to meet your product’s or solution’s needs throughout its life cycle as the challenges and opportunities change.

We also have a sister company, Sales Accelerant, which operates successfully in the healthcare lead generation space.

The Healthcare Partnership is ICO registered and fully GDPR compliant.

Managing Director

Managing Director at The Healthcare Partnership, Duane Lacey, has worked in healthcare sales and marketing for over 25 years. During this time he has worked for market leading organisations such as AstraZeneca, Alliance Unichem and Cegedim-IMS Health. He launched Sales Accelerant (healthcare lead generation company) in 2009 and then The Healthcare Partnership was launched in 2018 to provide further specialised sales and marketing support to the pharmaceutical, medical device and medical technology sectors. Since launch, both companies have and continue to support a wide range of healthcare companies from ambitious and innovative start-ups through to SMEs and numerous global market leading organisations. Duane is proud the team delivers the high standards and performance he became accustomed to during his blue chip healthcare sales and marketing career. He thrives on the team delivering a personalised service for clients, delivering on expectations and making a difference to patient outcomes through the many telemarketing and tele-research based campaigns delivered.

Services Delivered


Lead Generation

HCP Email Consent Capturing


Key Message Delivery

Appointment Booking


Contact List Building

Database Enrichment

Influence Mapping

Event Attendee Registration

Account Management

Our Approach

I think the Healthcare Partnership offers great client relationship, very clear and transparent reporting and an enthusiastic supporting team that goes the extra mile for the success of the campaign.

Our partnership approach at The Healthcare Partnership is built on collaboration, mutual trust and transparency with our clients.  This ensures we provide the most effective and optimal services for your business to help you achieve the goals and objectives for your brand.

We aim to be an integral part of your brand team and as such Healthcare Professionals perceive our collaboration to be seamless, ensuring maximum value and confidence in your campaign delivery.

We utilise data and insights to execute effective engagement, which determine our optimum target audience and how best to engage with them. We commit to providing regular, clear, transparent and timely reporting for all our projects. We pride ourselves on the quality and professionalism of our team and our output. We always adhere to the strictest levels of compliance.

Our healthcare experience and expertise is extensive and covers many areas of the healthcare industry.  Our tele-representatives are a professional, industry leading team who are carefully selected and hired by the MD to match your campaign objectives and cultural fit.

Having a big Pharma background himself he tends to select team members using the standards he became accustomed to during his earlier career and extensive training. The team are ABPI code conversant and receive regular PV and data management training, most often from clients, delivered ahead of any campaign activity commencing.

Our clients say we deliver great client relationship management with an enthusiastic supporting team that always goes the extra mile for the success of the campaign.

What makes us different

The Healthcare Partnership has many years of trusted and effective telemarketing and tele-research experience and expertise across a wide range of therapy areas and disciplines with excellent results being achieved.

Our people are the real difference, with their positive mental attitude, meticulous approach, professionalism and experience.  Call Us today on 03300 526526 to find out more.

Some of our Testimonials

The Healthcare Partnership works as part of our business. Their integration into our sales process is key to them generating leads, identifying issues and promoting our business.

They have shown they can access a high level of stakeholders.

The Healthcare Partnership operates as an extension of our business. They have become part of our team and live and breathe our reality.

Talk to us

Please provide your details and a member of the team will be in touch shortly to discuss, thank you.