Core Expertise

Our core expertise is in telemarketing and tele-research. Our telemarketing support spans the full product lifecycle and enables companies to optimise impact at all stages.

There is a recognised need now to deliver rapid results from brands and see continuous growth.

Whilst other channels form part of our service offering, our core expertise is in telemarketing and tele-research. Our telemarketing support spans the full product lifecycle and enables companies to optimise impact at all stages.

Our services are executed to ensure optimal salesforce effectiveness and we provide business support and consultancy to our clients to maximise opportunities.

We can also replace traditional sales representative activity through telemarketing and video call engagement, from booking the appointments through to delivering the follow-up sales and/or account management activity.

We adopt a partnership approach which aims to build trust and transparency with clients and customers delivering clear insights and allowing faster achievement of shared goals.

Solutions provided include:

  • Key customer identification and database validation.
  • Establishing customer preferences and needs and securing appointments.
  • Delivery of sales and account management calls.
  • Sphere of influence mapping at a local and national level.
  • Quick and efficient coverage of large geographical areas and difficult to access customer groups.
  • Enhancing limited field resources.
  • Inviting customers to key educational events such as webinars, obtaining customer consent and then facilitating follow up.
  • Obtaining customer consent.

We can help your business excel

Our services have been pivotal during formulary/clinical commissioning group prescribing. We have delivered green light pull through/switch notification success. This has been executed effectively by drawing on our ability to have focused dialogue with key and periphery contacts within primary and secondary care.

With quality compliance a priority and a team with extensive healthcare knowledge, and prior technical sales experience, we work to increase brand performance through creating enhanced healthcare professional (HCP) access.

Maximising return on investment (ROI) is crucial. Our telemarketing helps to fit into your window of opportunity in a timely, responsive and cost-effective manner.

Services Delivered

Telemarketing

Telesales

Tele-Research

Tele-Detailing

Interactive E-Detailing

Appointment Booking

Consent Capturing

Lead Generation

Database Enrichment

Influence Mapping

Event Attendee Registration

Account Management